Buying your pet’s medication online

Is an online vet pharmacy right for you?

• When deciding whether to purchase your pet’s medication online, it’s essential to consider how quickly they need treatment.
• Online vet pharmacies are ideal for convenience and affordability, especially for refilling prescriptions or managing non-urgent health needs. However, they may not be the best option when immediate care is required.

For urgent treatment, speak to your vet

• If your pet is dealing with an illness, injury or acute condition that requires urgent attention, getting medication directly from your vet ensures they receive the correct treatment to promptly alleviate pain and discomfort.
• Always listen to your vet’s advice and follow their recommendations, as they have the best understanding of your pet’s health needs.

How to go from vet visit to claiming your pet’s medication

Ordering your pet’s medication online for the first time can seem complex. To make things easier, we’ve outlined the process step by step:

Step 1: consult your vet

• Talk to your vet about your pet’s condition and treatment needs.
• Request a written prescription for the recommended medication.

Step 2: purchase medication online

• Visit an accredited Veterinary Medicines Directorate online pharmacy, such as VioVet.
• Find the prescribed medication and place your order.

Step 3: submit your claim

• Complete the Pet Protect Medications claim form.
• Send your claim form, invoice and prescription invoice from your vet to claims@petprotect.co.uk
• We’ll review your claim and process the payment.

Buying your pet’s drugs online can be a convenient and cost-effective option for you and your pet. It’s important to follow your vet’s advice and to make sure you are using an accredited online pharmacy.